Where Can I Receive Western Union Near Me – It should be hard to escape the Western Union logo. With more than half a million retail locations worldwide – more than Subway, Starbucks and McDonald’s combined – it is the world’s largest global money transfer and payments company, processing payments from family transfers to large NGO donations.
Across its businesses, 32 cross-border transactions were made every second for 130 transactions last year, helping it generate revenue of $5.5bn (£4.15bn).
Where Can I Receive Western Union Near Me
However, the brand awareness levels are relatively low. According to the YouGov BrandIndex, only three quarters (74.1%) of British consumers know the brand. Compare that to PayPal, which has an awareness rate of 96.6% and the challenge is clear.
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It also complicates consumer perceptions. The index score – a combination of metrics including quality, value and reputation – is -3.7, placing it 39th out of a list of 47 financial products.
This is a problem that Nicole Zimmermann, its head of marketing and global payments client, is familiar with. He is responsible for a 60-person payment team responsible for customer and marketing strategies for both B2B and B2B2C lines of the company.
Zimmermann is also working hard to build the profile and credibility of Western Union as a business brand and to ensure that its message is consistent across the globe.
“I thought a lot about what a modern marketing organization should look like to support the business unit,” Zimmermann said. “With my team, it’s about thinking in the voice of the customer; truly understanding the customer’s needs and understanding the environment is an important starting point.
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Western Union operates in every country in the world bar two – North Korea and Iran – a measure that brings its own unique challenges. Customer research, data analysis and understanding the digital evolution are all managed at a global level.
However, there are also regional marketing teams responsible for adapting Western Union’s global programs to suit the needs of different countries. This includes areas such as events and other parts of their PR strategy.
“If you have things that work in all regions, or in all segments and verticals, it works well and works well if the global team takes care of it, builds the system and distributes it back to the regions so they can adapt according to their needs,” explained Zimmermann.
“On the other hand, we are always very close to the regional teams to get an answer to what they really need. Sometimes you find that someone who does something regionally can be useful to the global team and vice versa. It’s a good symbiotic way of working together globally and regionally.”
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The most challenging thing, says Zimmermann, is time zones. And as a company that operates at least five days a week 24 hours a day, Western Union rarely sleeps.
But Zimmermann actually sees time zones as an advantage – “because you can drive the implementation of following the solar system”. That means when someone finishes a day’s work, they can hand it off to someone who has just started, creating a continuous cycle of productivity.
As a “big believer” in data and quantitative information, Zimmermann says his client and marketing teams are largely made up of data savvy people with the ability to turn information into quality and engaging content.
“It’s about a different type of marketer, especially in B2B, which is about understanding analytics and translating that into what that means from a marketing and customer strategy perspective,” he explained.
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With the rapid advancement of technology in the financial services industry and the growth of mobile devices, coupled with the rise of cryptocurrency, blockchain and artificial intelligence, the way both people and businesses connect, interact and transfer money around the world is changing. Western Union believes it has a role to play in driving that change.
To make transactions more efficient and easier for customers, it is currently looking at how artificial intelligence, crypto-currencies and related blockchain technologies can contribute to improving customer experience, and possibly reducing costs.
On the consumer side, Western Union uses chatbots on Facebook Messenger, while on the B2B side, robots handle “simple repetitive tasks that you don’t need people to do over and over every day”.
However, Zimmermann says they are still a long way from being able to rely on AI to manage business transactions.
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“It’s still an area where human interaction is very important and very popular because there’s a lot of money at stake. It’s always good to have a voice on the other end of the line which gives you confidence and trust that we’re handling those mistakes. Payments on time and that’s exactly what the other party is getting.
“Will it be like this in 50 or 100 years? I don’t know. But right now there’s still a fine line where people will accept AI for serving their needs versus human intelligence.” Links on this site may earn us an affiliate commission. This does not affect the opinions and recommendations of our editors.
Need to send or receive money transfers internationally? With Western Union it’s easier than you think. In this guide, we explain how to find a Western Union agent near you, and give top tips for sending and collecting cash at one of the Western Union locations in the UK. The cherry on top? No bank account, debit or credit card required.
Western Union is the largest, oldest and most recognized money transfer provider in the world. With the company, you can send and collect your funds quickly in more than 200 countries and regions around the world.
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Western Union has more than 500,000 (yes, that’s right – half a million!) locations around the world, and the network continues to grow. In the UK, you can easily withdraw your international money or pick it up at 12,000+ physical locations across the country, even at local supermarkets.
Sending and collecting your international money via Western Union is hassle-free. You don’t need a bank account, debit/credit card or mobile app.
It is worth trying Western Union when it comes to cash transfers. Still not sure? Read our independent Western Union review and find out more about payments, exchange rates, security and customer support, etc.
However, it is worth remembering that sending money through Western Union in cash at the agent’s place is more expensive than transferring money online. But don’t take our word for it – let’s see this! Let’s say you want to transfer, for example, £200 to the Philippines*.
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If you choose the cheapest provider you can find, your recipient will get 282, 47 PHP more, and you will not be charged 8, 90 GBP for the transfer. 8, 90 GBP is actually a LOT – 571.25 PHP**! That’s why we always recommend comparing all money transfer options before transferring your funds abroad.
To send or collect your money transfer in cash, you must go to one of the Western Union agencies. Where can you find them? Let’s be honest – Western Union has a lot of locations in the UK. One of the branches may be around the corner.
You may be wondering, how is that possible? Well, Western Union does not have its own reputable branches, which are dedicated only to its business. The company cooperates with many stores and chains, so its services are available at local grocery stores, money exchanges, drug stores and other retailers.
Go to the WU Agency Locator to find a Western Union UK branch near you. You can search for a Western Union agent by entering a city, street name or zip code.
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The locator provides the exact address of the specified Western Union branch, its opening hours, post office and telephone number. Before going to a Western Union agency, it is worth checking their working hours. If you have any questions, you can call the branch on the number provided.
The WU Agency Locator also lists services available at a specific Western Union agency. Just click on the “Hours & Information” button, and the following services will be listed***:
According to information provided on the Western Union website, the office is open daily from 9:00 a.m. to 9:00 p.m.; and the following WU services are available there: Cash Transfer, Mobile Money Transfer, Pick Up Cash, Bank Account Transfer and Instant Payment.
There are +12,000 Western Union agent locations in the UK! It means that one of the Western Union branches may be near you.
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With an extensive network of over 12,000 **** Western Union agencies in the UK, you can find a WU branch around the corner. All Western Union UK agencies can be found via the Agent and Money Transfer Locator, available on the WU website.
Below you will find all the information you need about Western Union UK agencies in the following cities: London, Glasgow,
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