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How To Send Money Back On Venmo
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Stop Sending Money On Venmo. There Are Better Alternatives
How to cancel a Venmo payment if you paid an inactive account, or get your money back if you paid the wrong person
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Venmo doesn’t let you cancel a payment you make—in most situations, you have to ask the person for your money. Photo: Klaus Vedfelt/Getty Images
Venmo does not include the option to cancel a payment if you paid the wrong person or sent the wrong amount.
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Without the ability to simply cancel a payment, all you can do is ask for your money from the person, and hope they return it. If they don’t return it, you can contact Venmo support, although Venmo doesn’t guarantee to get your money back.
However, if you sent money to a phone number or email address without an active Venmo account, you can use the “Recovery” option to get your money back.
Another common mistake is sending the payment to the wrong person. This happens often because many people have similar usernames – especially the ones automated by Venmo when they create an account.
Unfortunately, once you send a payment, the funds are automatically added to the user’s account (they can transfer that money to their linked bank account). In this case, the best option is to request the money before contacting the Venmo support system directly.
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If you have not received the money, you can contact Venmo for support, but Venmo does not guarantee that your money will be returned.
Quick tip: Venmo recommends that you have payment information—the payment amount, payment date, and the username of the person you mistakenly paid—to speed up the process. It is also useful to have the username, phone number and email address of the person you want to pay.
Marissa Perino is a former editorial intern covering executive lifestyle. He previously worked at Cold Lips in London and Creative Nonfiction in Pittsburgh. He studied journalism and communications at the University of Pittsburgh, with a minor in creative writing. Find her on Twitter: @mlperino.
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BI “does Venmo work internationally?”: No, you have to be physically located in the United States – here’s what you need to know Venmo is a great platform for sending and receiving money, ranked next to PayPal in popularity. If you need to send money to a friend or pay for services directly on a website, you can do it with Venmo. However, accidents can happen, and you can accidentally send a payment to the wrong person, scammed, or simply need a refund.
While it may seem complicated at first—especially for first-time Venmo users—the cash-back process isn’t a mystical science. This article will share everything you need to know to get cash back on your Venmo account. We’ll also share the common cats you may encounter in the process so you know what to expect.
Paying the wrong person is one of the most common mistakes made on money transfer platforms like Venmo. Tons of people have similar usernames, and things can get even more confusing if people don’t change the default Venmo username from the initial account setup.
As you already know, the money you send is automatically added to the user’s account, and they can transfer these funds to their bank account. This means that before contacting Venmo support, you must first request the funds from the person you mistakenly paid.
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The recipient may not be able to see your message right away, so you can always send a reminder. Here’s how to do that:
Once the person accepts your request, the money will be returned to your account. However, if you never receive your money, you can turn to Venmo for support. Just be aware that the company does not guarantee that they will be able to recover your money. But they will give you the best options available.
It’s best to have your payment information handy to speed up the process. Make sure you have the amount and date of payment, as well as the recipient’s username, on hand. It may also be helpful to include the username, phone number and email address of the person you want to pay in the first place.
Maybe you accidentally misspelled a username, and your transaction ended up on a non-existent account. If the email or phone number you paid for is not active on Venmo, you can cancel the payment and get your money back.
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The payment should appear in the Incomplete section under Pending. This means that you have paid an account that is not linked to Venmo, or that the recipient has not yet verified their profile (the money will only appear in the recipient’s balance if they verify their account in the meantime). If not, you can get the money back without contacting Venmo.
Funds will now be returned to your original funding source. If you used your credit or debit card for payment, you will receive the money here. And if you sent the funds using your Venmo balance, you should see the refund here.
If, however, the person you intend to send money to wants to accept it in the first place, they must register or add another valid email address to their Venmo account.
With a platform as popular as Venmo, it’s almost inevitable to encounter scams. There are dozens of scam methods in circulation, and scammers always seem to find a way to steal valuable information and money from other people. Therefore, you should be more careful with any transaction you make or receive.
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However, you may be scammed and want your money back. Unfortunately, if you have paid money to an existing Venmo account (scam or not), it is impossible to cancel your payment. The standard procedure is to send a refund request to the account you sent the funds to and wait for them to return the money.
However, with scams, this scenario is highly unlikely to work. Because Venmo doesn’t typically intervene in scam disputes, you should take some precautions yourself, including:
Here’s more practical information on how to avoid scams on Venmo. Check out Vemo’s Common Scams page for full details.
Some common scams include messages from a person asking you to send a small amount of money, and they will send you a larger amount back. These scammers collect money from users but never pay them. Be aware that this offer may appear to come from someone you know. Any offer that seems too good to be true probably is.
Venmo Transaction Declined
Many users have also reported SMS phishing scams. They will receive a notice that their account will be charged, and they must log in quickly to avoid the action. By logging in, scam victims reveal their usernames and passwords to the scammers, who then gain full control of their Venmo accounts. Never click on links in an SMS if it comes from a suspicious domain, they are shortened, have some typos, or you received it as a random text.
Also, there are scams where fraudsters can pretend to be a friend to ask for money. They can change their username and profile picture and use public information to contact people associated with your friend, including you.
When you receive requests like this, double check with that friend to make sure they made the request. Contact that friend outside of the Venmo app to be sure.
Remember: only make payments to authorized accounts on Venmo, and don’t accept offers that seem too good to be true.
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Venmo is an excellent app for sending and receiving money. But there is always something new to learn. If you have any questions, keep reading.
The time a refund is issued depends on the company or person to whom you sent the payment. Once the payment is returned to the recipient’s end, it takes 1-5 business days for Venmo to return the payment to you.
Unfortunately no. When you send funds on Venmo, it automatically becomes available to the other person. Therefore, you cannot cancel a payment.
If you accidentally paid the wrong person or sent money to a non-existent Venmo account, you can always request a refund or get your money back through the app. When things get complicated, Venmo support is here to help. However,
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