Charges To Send Money Through Western Union – 1 FILE About money transfer services: Sending, receiving, fast payment, instant money, mobile money and direct banking 1 I. INFORMATION ON THE INTERNET Company name Registered office Registration number Postal address (In the register of payment institutions under the supervision of the Regulatory Authority) operating in Italy pursuant to Italian Law 385/1993 Article 114, Clause 4 in accordance with). Unit 9, Richview Office Park, Clonskeagh, Dublin 14, Ireland Via Virgilio Maroso, Rome C55075 The customer can speak to an authorized Western Union representative, write to the above postal address or call the toll-free authority. the supervisor is the Central Bank of Ireland. II. INFORMATION ABOUT THE CONTACT CENTER WITH WHICH THE CUSTOMER CONTACTS Company address or name: Branch address: Registration number of the agent in the EU payment institution: It is assumed that affiliates are not allowed to charge fees or expenses that are higher than anticipated, obtained by Western Union and described in this information sheet III. TYPICAL CHARACTERISTICS AND RISKS OF A MONEY TRANSFER SERVICE DEFINITION AND FINANCIAL OPERATION Western Union has developed a fast, secure and practical money transfer service that is available worldwide and provides the public with an international network of authorized agents for money transfers. the services are authorized to: a) receive sums of money from customers and transfer them to the recipient in any country in the world where the Western Union money transfer service is available; b) make payments to recipients of money transfers ordered through Western Union in all countries where the Western Union money transfer service is available. The terms of this document contain various details about the Western Union money transfer service through the following networks: Banca di Sassari, Travelex and Lottomatica and the ABMT (Account Based Money Transfer) service that will be featured. by Western Union. See the mentioned versions for clear documentation of the maintenance of the networks concerned. – Unit 9, Richview Office Park, Clonskeagh, Dublin 14, Ireland
2 Western Union’s money transfer service enables sending and/or receiving money in 200 countries worldwide through a network of more than 490,000 authorized Western Union agents. Anyone (adult) can send and receive money bypassing the restrictions imposed by a specific country or destination country. Non-cash payments (e.g. checks) of the Western Union Money Transfer service are subject to the terms and conditions valid in the country of payment of the service. In Italy, payment for the Western Union Money Transfer Service is always made in cash (in connection with sending and receiving and express payment transactions). The fee for the money transfer service is determined by the amount sent. One collects the amount at no additional cost. Money transfers are subject to the anti-money laundering provisions of Italian Law no. 231/2007 and the regulations on preventing, combating and combating terrorist financing in Act no. 109/2007. Western Union reserves the right to ask the Customer for more information about the money transfer and, if necessary, refuse the money transfer service. Service selection before and during the event: Send, receive or make instant payments, money from mobile and directly to the bank. “SEND MONEY” SERVICE – Before sending money, the Customer must, in addition to his personal information (name, surname, place and time of birth, home address and possible financial identification number according to the documents provided), give his name and surname, indicate the recipient, the destination country and the amount to be sent. If the sender of the Service is a non-EU citizen, a residence permit must be provided, the information of which will be received and stored by the Western Union representative in accordance with the article. 1, Act No. 20 § 94/2009 with the methods given by the Ministry of the Interior on August 16, if the mentioned amounts are sent to a certain foreign country, the sender can decide in which currency the recipient can pick up the sent amount. Payments to recipients are usually made in the currency of the destination country. Western Union’s money transfer service fees vary depending on the amount to be transferred. For this purpose, see page 5 and following pages of this information sheet. A complete list of financial terms and conditions applicable to Western Union Money Transfer Services (including all costs incurred by the customer) is included in the delivery order, which is given to the customer for confirmation before proceeding with the transaction. Each approved money transfer transaction is assigned a transaction identification number, known as “MTCN – Money Transfer Control Number”, which is disclosed only and exclusively to the recipient, also to prevent fraud. In some countries, the recipient must provide the MTCN to an authorized Western Union agent to collect the payment. In Italy, MTCN is mandatory. Below is a complete list of countries where MTCN needs to collect cash. For payment transactions where money is sent to certain countries, the Cash to Mobile service is available, which allows you to send money directly to the recipient’s mobile phone. The Cash to Mobile service has limits on the amount that can be transferred and is subject to special service fees. Below is a complete list of countries where answering a test question is mandatory to collect money. A test question is required for transactions to certain countries (especially sub-Saharan African countries) regardless of the amount sent. The test question, which the recipient must answer correctly in order to receive payment, consists of no more than 4 words and is in English. A test question is not required for payments made in Italy. Before accepting the Western Union Money Transfer transaction, provide the customer with a transaction request form, which includes a delivery order, which shows the costs of the transaction ordered by the customer, i.e. the Western Union Money Transfer Service fee, the exchange rate if necessary and the maximum interest rate difference used for a single transaction, which may vary depending on the currency and destination country and which in no case may exceed 8.5 percent of the relevant reference rate. In addition, the contract terms of the Western Union money transfer service are sent to the Customer for written reading and approval. After receiving the customer’s consent, the transaction is considered completed and the customer receives a confirmation of the transaction request, which includes the order, and a Western Union invoice, which contains all the details of the transaction. The customer must keep all documents related to Western Union Money Transfer transactions (transaction request forms, which include orders, confirmation and receipt forms) provided by an authorized Western Union representative until they are sent by the recipient of the remittance. Delivery times: Amounts sent via Western Union Money Transfer Services can be picked up within a few minutes of confirming the transaction. If the amount has not been picked up within 30 days of sending it, the customer who placed the order must request that the transaction be re-entered in the system in order to authorize the payment to the recipient. For money transfers to certain countries, it is possible to request the “Next day” service, which allows the money to be sent 12 or 24 hours earlier, depending on the country and the promotion implemented. A lower fee is charged for this service compared to the standard Western Union Money Transfer service. Place of delivery: the recipient can pick up the sent amount from an authorized Western Union representative in the destination country; in fact, the place of delivery is the entire national territory of the destination country. Therefore, it is not possible to limit the place of delivery to a specific place or to a Western Union office in the destination country. – Unit 9, Richview Office Park, Clonskeagh, Dublin 14, Ireland
Charges To Send Money Through Western Union
3 Money transfer limit: The law does not allow the use of Western Union’s money transfer service during a calendar week for a total of more than one euro. NECESSARY CONDITIONS Service “GET MONEY”: in order to collect the amount sent, the recipient of the Western Union transaction in addition to his personal information (name, surname, place and time of birth, home address and possible financial ID.). submitted valid documents done), MTCN, country of origin of the transaction, amount sent and sender’s first and last name. For this reason, the recipient must prove: a) that his name matches the name given by the sender by presenting a valid ID and as additional proof
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